Ecom Express — speria p20 quality is not good

Address:House no.109 village-hajjutola,post-Rengakathera ambagarh chowki Rajnandgaon chhattisgarh, Rajnandgaon, Chhattisgarh, 491668
Website:Phoneskart.com

Mobile phone quality is not good and battery performance is also not good. So i want to return this product and i need my money back instead of phone.
I want to use refund policy of this company and i want my money back to my account. I have face the fraud problem that's why i want to return this product. It's quality is very bad and battery performance is very poor... Whereas in site the features are awesome but now i have got this product i realize the wastage of money. So please resolve my problem and make me sure about refund policy
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
Sep 30, 2019
Updated by Shilpa janbandhu
My awb number...[protected]
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