[Resolved] Ecom Express — The Order hasn't been delivered,and I am getting confirmation message that your order has been delivered.

[Resolved] Ecom Express — The Order hasn't been delivered,and I am getting confirmation message that your order has been delivered.

S Skfaiz

I had ordered Hoods for my Camera Lens using flipkart which I had paid for that already, today 27/10/2020 was the deadline to deliver the product, I got message from flipkart that the prepaid product that has been ordered by me is delivered, I am amazed I hadn't got any call from delivery boy and also didn't got my product, now I am placing call to the agent (I got his number from pre notice delivery message that my product will deliver today) but look that number isn't correct, I had contacted to flipkart authorities they are giving another deadline, so now I have to wait for another month for getting their response and when my product will deliver? No answers +5 photos Was this information helpful? No (0) Yes (0)
Oct 30, 2020 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 30, 2020 Ecom Express Customer Care's response Dear Sir, Greetings From Ecom Express. Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest. Meanwhile, you can provide your alternate contact number to assist you. Regards, Ramen Team Ecom Express Verified Support Oct 31, 2020 Ecom Express Customer Care's response Dear Sir, Greetings Please accept our apology for the delay in resolving your complaint. We have investigated with our Team and as per the confirmation, your shipment has been delivered and accepted by Mr SK FAIZ. Request you to kindly confirm the delivery and the actual date of delivery. Regards, Ramen Ecom Express Team
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