[Resolved] Ecom Express — they are delaying to deliver my order ..
Nanamrata2006 on Jun 12, 2018
My parcel from club factory has arrived to indore 5 days back.. But still i didn't got the delivery.. On 8th june delivery boy came but he forgot to take my parcel along with him told me that he left it at the centre by mistake but will deliver today itself.. But he didn't. Next day when i call to the customer care they keep on forwarding the dates for delivery making me sure that it will get deliver tomorrow but next day they again make excuses n ask me to pick up the parcel from their centre.. Isn't it their responsibility to deliver it at the door steps that's what we have paid for. Its been 5 days i didnt get my parcel neither they have concern about it even after making complaints n calling again n again. Very poor delivery service..
Complaint marked as Resolved Jul 15, 2018
[Jun 12, 2018] Ecom Express customer support has been notified about the posted complaint.
Verified SupportEcom Express Customer Care's response, Jun 14, 2018
Greetings From Ecom Express
We regret for the inconvenience caused regards.Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] for further assistance.
Ecom Express Team
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