Ecom Express — tracking info shows pickup rescheduled for 8 days

Yash Mohey

from Delhi, Delhi

Address:

New Delhi, Delhi, 110052

I recently ordered a keyboard from bangood.

Its showing shipped at bangood site but on ecom express, the order is yet to be in transit. For over a week. The status has been "pickup has been rescheduled" and it doesn't look like it will be changing anytime soon.

The order no : aljcr[protected]y

No update has been provided by the courier service. This is so frustrating given that the order has already been paid for and is not moving due to this company negligence.

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2019

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

Dec 12, 2019

Updated by Yash Mohey AWB Number : [protected]

Dec 13, 2019

Updated by Yash Mohey AWB Number : [[protected]]@ecomexpress.in