Ecom Express — unauthorized amount deduction | |||
Hello there I bought phone (Vivo y91 1816 (Starry black, 2gb ram, 32gb storage) with offers) Sold by: appario retail private ltd From amazon on 26 march 2019 with order id #[protected] with amount rs 9999 and while coming this product it miss placed and the courier service was ecom express i didnt get it and again it was replaced by new one with order id #[protected] and it is deliver on 23rd of april 2019 but i didnt get i just got message from ecom it is delivered and i had complain on it also to the amazon and also to the ecom but i didn`t get any respond on it till now. Regarding this i want full refund Date of incident 23/04/2019 Name sidharth rai Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Jul 06, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint. Regards, Team ECOM Express Verified Support Jul 13, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express Please share the screen shot of the tracking number as unable to view the numbers. Regards, Team ECOM Express Verified Support Jul 20, 2019 Ecom Express Customer Care's response Dear Sir, Greetings Request you to kindly share your details to [protected]@ecomexpress.in to assist you. Regards, Ecom Express Team | |||
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+91 11 3021 2000
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No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Message kal ke hi date me delivery ho gya h. Aisa message mila h hmako jiska awb no-[protected]
Greetings From ECOM Express.
We are sorry to hear about your experience. We have noted your complaint regarding non-delivery of shipment and we are coordinating with the concerned team to get this resolved at the earliest. Meanwhile, please email us your contact number at customercare@ecomexpress.in.
Regards,
Team ECOM Express
Greetings From ECOM Express.
With reference to your query regarding the AWB number 2000362630, as per our records the said shipment has been delivered at the registered address.
Request you to kindly check and confirm back the actual date of delivery or in case you have not received the same and require any further assistance from our end.
Regards,
Team ECOM Express