Ecom Express — untimely delivery of product and unresponsive executives. illogical delivery system

Address:600056

I have ordered a panda teddy in flipkart and it was supposed to be delivered by 16th october 2019. On the date of delivery i haven't received any calls from the executive but the product was not delivered due to customer not available. Such a faking one. Today 19th october i got a message from ecom stating that collect your delivery from the specified place within next 15 minutes without mentioning any executive contact number. How could i contact the person for picking my delivery? Seems to # unlogical. What kind of delivery is supposed to be like this? The worst delivery system i have seen. I tried contacting customer care number but still they are not responding to any of my calls. I[censored] can't provide better service please close down the business and get lost. Dont earn money without satisfying the customer needs.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
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    Ecom Express Phone
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    +91 11 6659 8800
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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