Ecom Express — unwilling to deliver

 
4 Reviews
Delhi, Delhi, India
 Khanikar on Oct 23, 2019
Dear concern, i would like to inform you that, two parcel of mine from firstcry is shipped by ecom express (Awb no: [protected] and [protected]) is no delivery yet. The mention consignment is already too late. And now it is at silchar for tast 4 days but not delivered. Even not got any call from them. It is really a unprofessional approach. Looking for help.

Regards

F r khanikar.

Complaint Status


[Oct 23, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified Support
Ecom Express Customer Care's response, Oct 23, 2019
Dear Sir,

Greetings From ECOM Express.

We are sorry to hear about your experience. We have noted your complaint regarding non-delivery of shipment and we are coordinating with the concerned team to get this expedited at the earliest.

Meanwhile, please email us your contact number at [protected]@ecomexpress.in.

Regards,
Team ECOM Express
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Why the pickup of my order from myntra is always rescheduled. From past 4-5 days it is showing 'pickup rescheduled' . I need it before 25/10/19 anyhow because i have ordered it for 'diwali'. Please get it resolved as soon as possible . Its urgent .

Ecom Express Customer Care's response, Oct 23, 2019
Verified Support

Dear Sir,

Greetings From ECOM Express.

With the reference with your query, we shall coordinate with our center and assist you get this resolved.

Regards,
Team ECOM Express
I11 5.0 wireless headset
its not working i dont like this product i think its a fake product am unsatisfied on this product place refund the amount thankyou

Ecom Express Customer Care's response, Oct 25, 2019
Verified Support

Dear Sir,

Greetings from ECOM Express

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
ECOM Express Team
I have ordered the Anni designer women's art silk saree with blouse piece colour Multi - Rs. 319/- already paid by cards.
My order No. is SO[protected]
Tracking No. [protected]
Ecom Express Customer Care's response, Oct 24, 2019
Verified Support

Dear Mam,

Greetings from ECOM Express!

We sincerely apologize for the delay in delivery of your order due to reasons beyond our control. We shall work with our concerned team to get the delivery expedited and keep you updated on the same.

Regards,
Team ECOM Express

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    Customer satisfaction rating
    53%
    Complaints
    1934
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    Resolved
    929
    phone
    +91 11 3021 2000
    +91 11 6659 8800
    location
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    Ecom Express - unwilling to deliver