[Resolved]  Ecom Express — vitaneuron od

I ordered vitaneuron od capsule from 1mg and it has come through ecom express courier service and it has reached rampur uttar pradesh ecom express courier service but then i got sms at 5:45 pm that it is undeleivered and location is unlocatable when i have given full address along with the number and with landmark then why the hell it s not deleivered and why ecom express courier man not called me when my number was there they stupid or they dont know there responsibility i want my medicine by tomorrow.
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Jun 25, 2019
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
May 25, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express!

Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint

Regards,
Team ECOM Express
Complaint comments 

Comments

Name : Abdul Samad
Shipper: Wristfactory
AWB: [protected]
Reference number :SWR3793
ring is not working please give me my money back
Samad Abdul's reply, May 25, 2019
Please reply fast
My order is one product but delivery is another product ... My order is changed ...
Ecom Express Customer Care's response, May 29, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.

Regards,
Team ECOM Express
Sir, my name is Kadali Ravi Teja, I orderd mobile, but the product is so bad and worst, so I want to return my order back and refund money back.
My order tracking number is [protected]
Address -Palakollu, bypass road 534260,
West godavari district, Andhra Pradesh
My Mobile number- [protected].
Another number -[protected]
Kadali Ravi Teja's reply, May 22, 2019
Please refund my money back
Kadali Ravi Teja's reply, May 22, 2019
Please refund my money back
Ecom Express Customer Care's response, May 29, 2019
Verified Support
Dear Sir,

Greetings from Ecom Express!

We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.

Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.


Regards,
Ecom Express Team
Couriers were not delivering by the delivery boy.and they also doesn't informs to the customer when the courier reaches the delivery center.. So many couriers of mine were gone returned.atleast they were not lifting the customer calls.. So, please solve our problem as soon as possible.
Ecom Express Customer Care's response, May 29, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.

Regards,
Team ECOM Express
I didn't get my product that reached in vadakara ecom express it was reached at vadakara 15 may 2019
Ecom Express Customer Care's response, May 29, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.

Regards,
Team ECOM Express

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