[Resolved] Ecom Express — why my order is delay?

Pratyush Pratim Laskar

from Hojai, Assam

Website:

Ecomexpress.in

Its been a week and I'm seeing that my order is reschedule for next day. Why this is happening? When I call the ecom express customer executive then they told me that Myntra has not shipped the product but Myntra had shipped it already (look at the screenshot). Please my item before 17th of October or I will need the help of Law. I'm very very dissatisfied with the service of Ecom Express. No doubt that the company Myntra shipped the product but the courier is not doing anything.

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Nov 26, 2018

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2018

Ecom Express Customer Care's response Dear Pratyush Pratim Laskar,

Greetings From Ecom Express.

With reference to your query regarding the shipment has been delivered on 18 Oct 2018 Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. [protected]

Regards,
Team Ecom Express