Ecom Express — wrong item dispatched from your side

Address:A/9/65 UCIL COLONY TURAMDIH, 832107
Website:[email protected]

Have ordered sari on Pihu collection on facebook portal they didn't delivery my exact product, delivered product is very low quality (Actual price may be 900) and they are selling on( protected )rs.
Even they are not replying on phone and what's up message as per product return policy
I have seen many people have complained on portal
a wrong item dispatch from your side
My order no is[protected]
+1 photos
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2020
Ecom Express Customer Care's response
Dear Mam,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint.

Regards,
Ramen
Team ECOM Express
Complaint comments 

Comments

My product demage
Ecom Express Customer Care's response, Mar 3, 2020
Verified Support
Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint.

Regards,
Ramen
Team ECOM Express

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