Edelweiss Financial Services — supply of dis booklet

Address:

Mumbai City, Maharashtra, 400098

Having a trading account with the above company and requested a booklet of cdsl demat account booklet for transfer/donate my shares on the eve of my relatives birthday. The first request has been submitted in dec.2017 and no response from the company. After my e mail reminder they replied that my request has been rejected due to signature difference. They never returned my application. My second request submitted to the company for dis booklet on 13/2/2018 and no response.
After reminder the company said the application also rejected due to signature difference. This application also not returned to me.
N. Sutharsanan, edl. Client code 60051105