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[Resolved]  Ets Gre (Prometric Testing Center Gurgaon Haryana) — GRE_ERROR PAYMENT

From,
AVINASHAPPU KOTIAN
DOB: 21/05/1990
[protected]@gmail.com
[protected]

On[protected], I have used my debit card for registering GRE test online @ 1: 09 :44 pm our local time through bank of baroda bank.

But on processing and the verification report it reports that a errorer occured please try later, I am in the presumption that card has not processed and amount has not been deducted from my card, within a few second i got sms alerts from my bank that amount of 175USD is deducted from your account.

subsequently I processed for GRE testing for through my brother"s credit card on[protected] at 11:20 am, it accepted and reciept received for payment from prometric testing pvt ltd Gurgoan haryana
ie in the name of RAGHAVENDRA H KOTIAN.(card name)

But in my case the system wrongly debit in the card account of me and it might be credit to m/s Prometric testing pvt ltd wrongly without receiving receipt from prometric testing pvt ltd gurgaon haryana,

I had talked with your customer care representatives on the same day they told it will be refunded back within 30-45 days but now 3 months has been over i did'nt got my money back
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Complaint marked as Resolved 
Verified Support
Nov 03, 2014
Prometric Customer Care's response
We're sorry you had payment challenges in registering for your exam. Can you advise if the refund is still outstanding? You can reach out to us on [protected]@prometric.com.
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