Edupristine — Refund pending from 10 months

I have enrolled for financial modeling course with the institute Edupristine but they made a mistake and enrolled me for Mumbai batch while i was supposed to join the class in pune. So i could not attended the class and applied for refund on January 2020 and they confirm the same on mail. Its been for than 10 months and i have not received any refund from them. They are continuously delaying the refund process kindly look into the matter and resolve the issue
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