[Resolved] Ekart Logistics — RTO IN TRANSIT Since 3 days
W
White Toffee Cat
Apr 27, 2022
My order was placed on 13th Apr 2022 and till now its is not been delivered. idk what caused this but when i complained previously here, its been updated randomly on 24 Apr 3:00 AM as RTO In Transit. idk why they updated as RTO, neither did they attempt to deliver nor did they try to contact me. simply held my product for more than 1 week in their hub(which was 5kms away from me.) please try to fix this as soon as possible.
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May 2, 2022
Complaint marked as Resolved
my order was struck in warehouse for more than 2 weeks, that too the nearest one to my house. after my complaint, they initiated RTO and today it reached its initial point. now i need to mail acrorma again for redeliver with other courier company.
Ekart Logistics customer support has been notified about the posted complaint.
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