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Ekart Logistics

Ekart Logistics — Shipment not deliver

My oder 120605 from Faritha.com with Tracking WSPP[protected], my phone number was written by
mistake as 198633xxxx instead of 986233xxxx. So, I could not receive an OTP for delivery. The shipment
was taken back by the delivery personnel because of this. Now the shipment was marked RTO. I've tried to send email, but could not deliver. I also tried to contact by phone, this also failed. I want them to deliver my shipment. The delivery personnel clearly knows me and my address.
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Ekart Logistics customer support has been notified about the posted complaint.
Aug 23, 2022
Updated by Elarcom The Shipment was marked RTO on 10th August, 2022. Since then there's no update. The shipper still not receive the returned item till now i.e. 23rd August, 2022.
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Comments

This type of problem happens to me before. Ekart should send OTP not only to Mobile but also to Email. Their Emails are FAKE, not able to deliver. Ekart sucks...
Reply
Elarcom's [Complaint's author] reply, Aug 11, 2022
Yes, Ekart sucks ... I've asked the seller to send the same and they agreed to send it by other Courier.

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