Election Commission Of India [Eci] — Applied for duplicate voting card and 1 month over till now not got the voting card

Address:Chandrapur, Maharashtra, 442401
Website:Eci.com

Applied for duplicate voting card and 1month over till now i didn't got the voting card. I want it for my further paper work. Electoral office operators are say come tomorrow, come after 1week, link is not available, software is not working like this. What should i do now. From where should i apply for duplicate voting card. Why this people's are not working fairly and properly
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