Election Commission Of India [Eci] — not received my voter id

Address:New Delhi, Delhi, 110075

Sir,
I did not receive my voter id. Few years back my voter id was made but the picture in it was of sombody else. I requested the person concerned to do the changes, its still in pending. I don't have any details with me. What shall i do because as i have heard that to get the duplicate one we will have to get fir copy for it. For me going to a police station is next to impossible. What should i do? Can something can be done online without any police station requirement?
Thanks
Nitasha sinha
Dob: 7th apr 1976
Dwarka, new delhi
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My Voter ID Application No. EI17056845.
Name: C Sunil Paul
State: Tamilnadu
I applied on 10th May 2017, but no progress seems to be made on this application till date.
I tried to complain with various maid id's available, ([protected]@eci.gov.in, [protected]@gmail.com, [protected]@tn.gov.in etc) and also contacted 1950, but in vain.

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