Election Commission Of India [Eci] — voter id is not processed through online

Address:Hyderabad, Telangana, 500037

I have applied for voter i'd on november 16, 2018 with application number okw[protected] through online, but till date my application is not processed. I called customer care multiple times but they are not helping me. They are just saying that they will process my application. My complaint number is [protected]. Please do needful as i am in emergency.
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Election Commission of India [ECI] customer support has been notified about the posted complaint.
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Yet I don't have I receive voter id card..

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    Election Commission of India [ECI] Phone
    +91 11 2371 7391
    Election Commission of India [ECI] Address
    Nirvachan Sadan, Ashoka Road, New Delhi, Delhi, India - 110001
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