Election Commission Of India — No response to online voter registration

Address:

Pune, Maharashtra

I registered for listing (transfer) of my and my wife's name online on http://eci-citizenservices.nic.in. I also submitted all documents required. I was very happy to have such an excellent facility to get your name enrolled in voters list online.
However to my surprise, all my efforts seemed to be WASTE as there was no response to my registration. I also registered online complaint no MT/25/204/365119 on Dec 29 2014 1:08PM. But again.. NO RESPONSE.
Can I expect to get my and my wife's name enrolled in the voter's list at the earliest please.
In case this online website is not capable to really arrange for online registration, STOP this website IMMEDIATELY to avoid inconvenience to other people by wasting their time and efforts.
Sanjay Kadam [protected]