Electrolux India — 1 ton split air conditioner

Address:Mumbai City, Maharashtra, 400026

Dear sir,

Kindly find attached a video clip taken by me of the brand new electrolux ac fitted in my bedroom in the first week of june 2017.

As you will see, water is dripping from the front vent panel already, it's been hardly 4 months.

It has caused extensive damages to my walls (See video), and i would request you to kindly depute a responsible surveyor to ascertain the extent of damage and how would the company propose to compensate it (Preferably cash).

As regards the air conditioner, i would like a complete refund (Preferably cash) after this experience.

Never have we encountered such a situation ever with any of our air conditioners purchased earlier.

Attached are a few pictures too, which will add credence to my claim.

Please have your surveyor call me - mazhar on [protected] before he visits my place (See vijay sales invoice for my address).
[protected]@live.com
+3 photos
Was this information helpful?
No (0)
Yes (0)
Electrolux India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Electrolux India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    937
    Pending
    0
    Resolved
    444
    Electrolux India Phone
    +91 22 6117 1000
    Electrolux India Address
    Corporate Centre, 5th Floor, Andheri Kurla Road, Andheri(East), Mumbai, Maharashtra, India - 400059
    View all Electrolux India contact information