Electrolux India — Air Conditioner Issue

I have purchased the Invertor AC of Electrolux three and half years ago. Now I am facing cooling issue. So tried to call on the customer service number provided on the user manual. But the person on the other side told that company is closed and this number is purchased by some dealer. They agree to send technician on paid basis.

But how can company close their operation without providing some alternate arrangements for the after sales services for products they sold and which are under warranty.