Electrolux India — Electrolux fully automatic top loading washing machine

Address:	New Delhi, Delhi, 110086
Website:	www.electrolux.com

Im purchased electrolux fully automatic washing machine from flipkart last year in 16 April 2016. Now I facing a problem with machine...inner drum collision with outer drum.due to this outer drum which is plastic made got cuts from one place and now its damaging cloth my many cloths cuts from various places.on 30th march 2017 (Ref No. - [protected]) when I complain to customer care they register my complain and told me that their tech. person will visit within 48-72 hr. after that not any call or visit done till Monday 3rd Mar 2017. Om Monday when i Call to customer care they told me that my visit is cancel because they dont have that model no part current available...surprisingly without any visit they decide to change parts...after they told me that your complain was forwarded on priority basis and will be visited in 24 hrs...again on one visit next day...when next day i call i evening they told me that your complain is rejected because my machine is not electrolux brand...again surprisingly without any visit ...after some argument they give me no of Mr. Harshit which is his technical head...which not picking my phone. what a pathetic after sales service...
thats why people trust on branded item...not so called this types chip brands.