[Resolved] Electrolux — no response from serVice associate or engineer Regarding washine machine
Delhi, Delhi, India
dear sir, I HAD ALREADY REGISTERED MY COMPLAINT REGARDING WASHINE MACHINE TWO WITH THE CALL Nos.-EDEL[protected] & EDEL[protected]...SO SUPPORT HAD BEEN GIVEN BY YOUR END...PLEASE HELP ME OUT AT THE EARLIEST ...OTHERWISE I HAVE TO SEEK HELP ROM CONSUMER COURT...
Complaint marked as Resolved
Verified SupportMs. Legal Page Writers Customer Care's response, Dec 16, 2014
Dear Sir We have gone through your complaint. Please send us the details of your product along with the copy of bill, service report etc Write us on : [protected]@filemycase.in We follow the following process to resolve your complaint: A. In the first step our legal team will write a complaint directly to the brand grievance team and ask them to reply quickly. B. In the next step we send an Intimation Letter Before Filing Consumer Complaint/Notice stating the details of your complaint along with the inconvenience caused to you. We ask them to respond to our Notice positively in 15 days else you shall be forced to go to consumer court. C. As a last option, we shall help you in approaching the consumer forum. We will draft the consumer complaint along with affidavit as per proper format. You just have to take printout, sign and get it attested and submit them in the Consumer court. We have resolved many complaints for several customers in the past. Please visit www.filemycase.in For more information you can call us on +91-[protected] Warm Regards, Mohit Popli
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