[Resolved]  Reliance Digital, Aundh, Pune — Pathetic Customer Care

Address:Pune, Maharashtra

Hi,

This is regarding a Samsung microwave I had purchased on 9th Mar 2013. After we made the transaction they told me to collect starter kit within 4-5 days. I'm keep on calling them but no one pick up the phone and even when someone picks they ask me my name and cell number so that they can call me back but they never did. It was my my mistake as well where I experienced the same pathetic service when I purchased the LED TV last year where they promised to collect the BluRay player within a week (as part of deal) which they provided me after one and half month after keep on chasing them continueosly.

Order ID : [protected]
Salesman ID: 60084946
Customer Name : Gitansh Agarwal
Phone number: [protected]
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Complaint marked as Resolved 
got the delivery after some time.
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Dear Sir,

We sincerely apologize for the inconvenience caused and can assure you that we are committed to solving your problem and resolve it to your satisfaction. The matters that you have brought to our notice are being addressed on priority and our concerned representative will get in touch with you soon. Thank you also for sharing your contact details with us.

Warm Regards,
Reliance Digital

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