[Resolved] Capital First — fraud loan approved - samsung led tv | |||||
Dear team, This is in regards of samsung led fraud loan approved even i denied for that by electrowave, scf 1093, morigate, manimajra - chadigarh. Product name: samsung 32"led tv Loan account no. 13906717 Below case already discussed with : mr. Gaurav - [protected] @ capitial first Brief history of case: i was given an offer that, i only needs to pay only 2000 in advance and will get samsung 32" led on installments. When i went for taking the delivery at shop they said my loan is not getting approved and i need to pay 2000 more in total : 4000. I said, i only came here because of you promised me that by paying 2000 i can get led. I am a labor class person. Could not afford 4000, but some how i managed and arrange 4000 from my friends. I took the delivery of led tv and came back home. After few days they said still they didn't get the confirmation of loan approval and for that i need to pay one installment in cash in advance then loan will get approved and now in total it was 2000 + 2000 + 2450 = 6450. (They internally got loan approved their self without my consent) I refuse to pay 6450 in total in advance and informed them that i am not going to pay this and just take your led back as i am no more intrusted in loan don't approve it. I returned my led to them and even they ate my 4000 rupees. It is so frustrating and mentally harassment, i am very fed-up now and writing this email so that appropriate actions can be taken and some refund out of 4000 can be refunded back to me. I hereby requesting you to higher authority to look into this matter and do the needful please. Regards, Mohd. Khalid [protected] Was this information helpful? | |||||
May 20, 2018 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Apr 17, 2018 Capital First Customer Care's response Dear Mr. Mohd Khalid, Greetings from Capital First! This is with reference to your concerns regarding your loan account. Pursuant to our conversation today, we are looking into the concerns raised by you and we would send the final response on your email id hxxxx.[protected]@gmail.com (email masked for security reasons). Assuring you of our best services always. Regards, Capital First Limited | |||||
1 Comment | |||||
My a/c no.12139659..
My. loan EMI isu 05 Sep.2017 EMI end 05 April 2018..but my capital first card not delivery...Pls.give me capital first card