[Resolved]  Elica — chimney and oven

Address:	560034
Website:	Elica

We bought almost all our kitchen appliances from elica. Chimney, hob, microwave oven and a normal baking oven. All the appliances bought were from their top of the line range.
From the day we bought the oven and it was fixed, it was not working properly. The fumes were not getting sucked out due to which the house started getting full of smells. We called the service engineer who came, fiddled and went away. However the fumes still remain and the suction is so weak that even an exhaust fan will do a better job. This is still in the warranty period and i am in a good mind to remove and throw this in their showroom as a useless product.

The oven looked good but has issues. We used it once when hit worked and after that is not working.

We need the following :
A good senior technician who speaks at least passable english and knows what the problem is.
We do not need a a lower down the line technician who does not know what is the issue and does not know even basic english. It is difficult to explain technical terms in the local language, tough i speak the language pretty well.
We need all these appliances working properly and immediately.