[Resolved] Elica — complaint about not providing service | |||
About one month back i had made complaint for non working of filter of elica chimney. After a week inspection was done and told that the filters are to be replaced and the filters were pulled out from the chimney by him. I said ok please change the filters. Then a message came that it will take fortnight to replace the filters. After a lot of chasing and repeated telephones till date nothing has been done. I am very much surprised that the how the elica company doing work. Now what should i do should i sent back the whole chimney to the complany as the same is out of order for the last one and half month. Was this information helpful? | |||
Jul 27, 2018 Complaint marked as Resolved Elica India customer support has been notified about the posted complaint. Verified Support Jun 26, 2018 Elica India Customer Care's response Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
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2 Comments | |||
Comments
Customer is helpless in this regard as every time they are assured we are looking, we are looking, and will call back only but no suitable action has been taken except senior will call back.
Reply
28.06.2018 को कंप्लेंट फ़ोन नंबर १८००२३३०००७ पर किया, आज दिंनाक तक सही करने न कोई आया नहि कॉल किया, चिमनी गारंटी पीरियड में हे|
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