Elica — Elica four burner gas stove not working when burner is under warranty

Address:

Mumbai Suburban, Maharashtra

Have purchase Elica four burner gas stove but same is not functioning properly.Complaints given Technician visited my house informing replacing burner part and needs to be make additional payment thus i inform technician and senior officer when the product is in warranty when should customer make additional fees when burner is in Warranty. No one able to resolve my complaint till date. No action taken. Very bad service given by senior customer officer name as Ganesh and technician name as Rohit. This is the worst service given in the life time. Complaint given to the customer care having complaint nos as 107042. You can contact me on [protected]. I hope that my complaint will be resolved and there will be no need to make any additional payment charges as Burner is under warranty