[Resolved]  Elica — elica glass hob - gas burner

Address:

122-d u and v block shalimar bagh new delhi, New Delhi, Delhi, 110088

I purchased a glass top hob from elica a year back and it was working fine for that period of time and suddenly yesterday the glass top on its own blasted and the bits of glass were splattered all over the kitchen while my mother was cooking and was injured i complained elica customer care service despite of me showing clear evidence that noone can shatter the glass like this by his own mistake they blamed us that this is toughen glass and you must have broken it and not admitting there own mistake telling me that despite our faulty product you are the one who has to bear charges for the damaged product even after causing a life threatening incident as any of the glass peice could have gone in her or produced cuts in various more deadly places i have full recording of their staff misbehaving and treating us badly i would never recommend ANYONE TO BUY ELICA PRODUCTS AS THEY DONT TO RIGOUROUS QUALITY TESTING and manufacture products which may cause you your life.