[Resolved] Elica — Fire on knobs and stove body | |||||
Dear elica team ... this is ASAP emergency please !!! In an emergency the toll free 1800 number never responds and neither does the chennai service center number. I hence come here to submit my complaint. From 24th June 2017when the gas stove was in use it catches fire near the on/off tuner knob and around the small burner. On 26th it became scary for me to use the stove any further. I switched off the regulator of the cylinder and fortunately i missed from major accident. I removed the plugin of the stove and kept aside. Temporarily on normal stove. Need help ASAP to resolve this please. Was this information helpful? | |||||
Aug 4, 2017 Complaint marked as Resolved Elica India customer support has been notified about the posted complaint. Verified Support Jul 04, 2017 Elica India Customer Care's response Hi, Requesting you to share your CRM ID or contact details, by which our customer care team will get back to you. Thank you Elica India Team[protected]
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 2 Comments | |||||
Comments
Burner is broken and the knobs are broken we complained about it but no one comes anytime we had the warranty but no one came and our warranty expired we call your man but no one come's we are calling since a year now we are tired you just send a consult person who can repair it at immediate
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I bought a chimny of model 'HYDRA LTW 60 NERO PD POWER' of touch panel in the month of 7/17. After a month it has stopped working and even its touch panel is also not working. It is kindly requested to get it replaced/repaired at the earliest.
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