[Resolved] Elica — I am complaining about elica wash basin crusher | |||
I have purchased wash basin crusher in may 2020. It took nearly three weeks for the providers to install after series of requests. Then after it stopped leaking spoiling the entire cabinet, and one day it stopped working. We put up a service request nobody showed up. After yelling at the showroom and customer care some guy showed up And removed the installation and took the details for replacement. Since November 2020 there has been no replacement. The customer care representative never responds of responds he ( Nagendra) jus skips the phone call and cuts it away saying will get back to you in five minutes. Am really frustrated with the service provided by elica. One of the worst in place. I really feel sorry and ashamed to have recommended my colleagues to buy elica products. We have collectively purchased products worth more than 10 lakhs. People from elica customer care are very unprofessional and unreliable. The customer care is a farce. Was this information helpful? | |||
Aug 12, 2021 Complaint marked as Resolved Elica India customer support has been notified about the posted complaint. Verified Support Mar 16, 2021 Elica India Customer Care's response Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
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Good bye elica. Such a shame.