[Resolved]  Elica — service engineer for non-functioning brand new chimney

I have repeatedly since buying your chimney complained as to its total non functioning after the first month and as yet no one has come to attend the problem despite repeated visits through your call centre and also through vijay sales form where it was purchased.
If i do not get a service attendant response within 24 hours i will be forced to take stronger action through my legal department.
Already i have been made to to wait unsuccessfully for two days and been told that a service engineer would come by to address the complaint.
The next commplaint will be to the consumer forum.
Fali unwalla