[Resolved] Elica — switches are not working

Deepa Bhardwaj

Address:

New Chandreshwar nagar, Rishikesh, Dehradun, Uttarakhand

Life time warranty of my chimney was given but now switches and push buttons are not working. A service mechanic of your company has taken 350 ruppee as service charge and promised to get all the parts which are required to repair the machine but he didn't respond since then.. I m facing a lot of problems due to chimney failure as it's push buttons and switches are not working.

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Mar 3, 2020

Complaint marked as Resolved

Elica India customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

Elica India Customer Care's response Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]

Verified Support

Jan 30, 2020

Elica India Customer Care's response Dear Customer,

Greetings of the day,

With Ref to your telecom communication with our Delhi Team please let us know the model name selected by you so that we can update you further on this.

Thank you Elica India [protected]