Elite Group Of Loyalty Services — not providing any services. want the refund

Payal Varma

from Mumbai, Maharashtra

Address:

Office No 303, Kalpatru Plaza, Chincholi Bunder Road, Malad West, Mumbai - 400064, 400064

Hello, i just wanted to tell you is elite group of loyalty is a fraud company as it promised us for various services. But when we tried to contact them, the customer care number is always switched off. Also their email id says the address is invalid. They claimed to be in contact via sms or emails but they didn't. Also i called the takeover manager ms shaheen sayyed but she is also not picking up the calls. Also nobody is tracable. I took the membership on 21st dec'2018 of rs.1.2 lacs for 3 years. I call them for gym services which they claimed to provide us but now they are unable to contact. I have been calling them from the last two months, but no response from that side. Also i've emailed them then too no response. I want refund as i am not getting any services they promised to provide us.

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Elite Group of Loyalty Services customer support has been notified about the posted complaint.

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Comments

vgj11

from Mumbai, Maharashtra

My membership card No. 05334. we have been also duped. we paid Rs 145000 as fee for Holiday membership on Jan 18, 2018. After sending them mails, we realised they are not responding. Mumbai office is closed and no one is there for last 10 days. All mobile phones are switched off. is there any solution to get refund???