Elite Group Of Loyalty Services — not providing services as promised
S
Shashi_21
from Kolkata, West Bengal
Address:
Hyderabad, Telangana, 500026
My brother bought a plot in the scheme which provides hospitality services for the family and their nearest relatives. I also bought a plot without the scheme as i can utilise the option from my brother. Before i booked a plot i informed them about the complaints registered against them on their website, the agent has explained that the people who have not paid the full amount have been requesting for the services and they have not provided the services. The customer then started complaining against the company. My brother and i have paid the total amount for the plots. I was told that we need to inform 10 days in advance about the travel plan. For booking they have provided a number which is not in use. When we contacted the agent, we could get him after a few attempts only. He promised to give alternate numbers for the booking but he never came back in the same. Tried to call him but never picked up the calls. After paying full amount also they are not providing the promised services. This is absolutely unfair and we are cheated. Please think before you plan any thing from elite group
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Dont delay pl.