Elite Group Of Loyalty Services — refund of deposit money from elite group of loyalty services

Hello there! Myself a doctor who is the victim of this fraudulent company. I had taken the membership on jan 19, 2019. They were boasting of their free gifts & vouchers. Girl called poonam was the one who make me induce rs 10, 000. I physically visited their malad office asking for refund but a person called mrunali was so rude & was telling it can't be refunded and told me to write a letter & put up mail too. But no answers to any of the mails & calls. Please help me to get my hard earned money!!