[Resolved] Elitify.com / Lavida Luxe Lifestyle Solutions — Regarding undelivered product | |||||
I ordered a product " Victoria Secret's body mist on this website on 26 th February. It's been one month and I have yet to received my package . What's more on the website the payment status is shown incomplete whereas I have made the full payment online. I want my money back or the product. Order I'd is 87846. There's no cell number mentioned anywhere through which the customer care can be contacted. The one contact I found on google for elitify was not working . Was this information helpful? | |||||
Apr 25, 2017 Complaint marked as Resolved Elitify.com / Lavida Luxe Lifestyle Solutions customer support has been notified about the posted complaint. Verified Support Mar 24, 2017 Elitify.com / Lavida Luxe Lifestyle Solutions Customer Care's response Dear Ambalika, Greetings from Elitify! We wish to inform that your order has been cancelled being back-ordered with the vendor and same was placed on COD basis. Please find the screenshot attached for the same. We have resent you the cancellation mail for the same. In case their has been any money deduction from your account, we request you to get in touch with your concerned bank. Apologies for the inconvenience caused. Please feel free to get in touch for further assistance. Thanks, Team Elitify!  | |||||
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