Elitify.com / Lavida Luxe Lifestyle Solutions

[Resolved] Elitify.com / Lavida Luxe Lifestyle Solutions — shower gel

Ankita Pant

from Hyderabad, Telangana

Address:	New Delhi, Delhi, 110016
Website:	www.elitify.com

They have sent me miniature travel sized bottles of shower gels that i ordered in a full pack size with them. When i placed the order only one product volume was mentioned as 88ml and all the others were 295 ml. Now these cheats have sent me all items except one in the 88ml pack. I need a refund from them. Also in the past orders list the details of the incorrect products have become dead links while the only bottle of 295 ml is the only active link.

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Sep 21, 2017

Complaint marked as Resolved

Elitify.com / Lavida Luxe Lifestyle Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

Elitify.com / Lavida Luxe Lifestyle Solutions Customer Care's response Dear Ankita,

Greetings from Elitify!

We wish to inform that all the articles have the volume mentioned in the product information section and same is also visible in the images of the product.

All the articles are dispatched post checking for the quantity and volumes and cross referring the product description. The article shipped and delivered was the same displayed on the website.

We look forward to your co-operation and understanding on this.

Thanks,
Team Elitify