Employees Provident Fund Organisation — pf withdrawal

Dear sir,
I have applied claim under form-31 (Epf advance) on 17/12/2018 but till date i have not received any fund in my bank account.

System shows following details under claim status details:

Claim id : gjraj[protected]
Claim receipt date : 17/12/2018
Para details : illness
Total amount approved : 36300
Dispatch date : 19/12/2018
Claim status : settled
Remarks : claim form-31 (Epf advance) (Illness) claim id-gjraj[protected] member id-gjraj[protected] has been settled. Payment sent on - 19-dec-18 via neft.

Kindly do the needful as soon as possible.