Employee's Providents Fund Organisation [EPFO] — amount not received

Address:	Mumbai City, Maharashtra, 401107
Website:	passbook.epfindia.gov.in

Claim id mhban[protected]
Claim receipt date 13/11/2018
Claim form type form-19 (Epf final settlement)
Para details resign
Total amount approved 20506
Dispatch date 12/12/2018
Claim status settled
Remarks claim form-19 (Epf final settlement) (Resign) claim id-mhban[protected] member id-mhban[protected] has been settled. Payment sent on - 12-dec-18 via neft.

However amount not yet credited to my bank account.
Please assist.