Employee's Providents Fund Organisation [EPFO] — Claim is under process for So long

Address:

Bangalore, Karnataka, 560066

Hi Team,

I have got the message on 20/12/2016 that " Claim Form 13 for Transfer for Member Acct TBTAM[protected] received on 24.11.2016 and Claim ID TBTAM[protected] is under process". The same message again received on 08/01/2017.

So, how many more times i am going to get that message before my PF is transferred to my present employer account.?

I tried calling Customer care service, never got a chance to speak to an agent, at least IVR. All the time, there was engage ring tone at the other end of the line.