Employee's Providents Fund Organisation [EPFO] — my pf claim has been wrongly settle down

I am mohd ravish and pf is no.[protected] actually from the last 4 month i am unbale to do the job due to desease and becouse of this i had claimed to withdraw my employer's contribution and pension amount but it is very unfortunate that my claim has been settle down by the wrong way like last time. Rs 100 credited in my account and my claim status has been settled. Is it joke that rs 100 credit and close the file.
Please explain me why has been done this and how.
Becouse i will file complaint from higher officer becouse it is not just about money, it is about system.