Employee's Providents Fund Organisation [EPFO] — not able to get my pf amount from my previous company

Address:

Bangalore, Karnataka, 560068

I am not able to get my pf amount from my pf account no[protected] from keane india pvt ltd. Even i submitted three times for withdrawal, but always they used to come back as that claim already settled. But till now i did not get any money. I confirmed from one of employe of epfo, he also confirmed that some 30000 rs amount is there in my account.
Last time also i submit withdrawal request[protected], but it again rejected by saying that amount already settled.
Till now after 6.5 years, i did not get any amount.
Could you please provide me the amount, otherwise i have to file a case under consumer court.