Employee's Providents Fund Organisation [EPFO] — online claim form 31 _ ngaur[protected] rejected but reason not clear

Address:N9, L127/1, HUDCO,AURANGABAD, MAHARASHTRA

My name is ramji l. Karanjikar.
I had submitted epf online claim form-31 (Pf advance) on 04.05.2020.
It was rejected on 06.05.2020.
Rejection reason given as, 'already availed advance for permissible times.' meaning not clear.
I had earlier taken advance once only in 2015.
How my latest claim got rejected, pl. Explain reason in detail.
Also inform how i can get my claim amount.
I am in need of the claim amount. Pl. Relook my claim and provide me the claim amount.
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Enclosing the submitted Online Claim Form-31. (It was submitted with my blank Bank Cheque photo which I am not sharing here).

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