Employee's Providents Fund Organisation [EPFO] — payment not received yet how status says that transaction i

Address:	Gurgaon, Haryana, 411021
Website:	www.epfindia.com

Claim id : gnggn[protected]
Member id : gnggn[protected]
Uan :[protected]

I had applied for pf advance on the 17/10/2017 which went into status "claim settled" on very next day and on the epf website under know your claim status it comes as that the transaction is completed and money has been transferred via neft on 18/10/2017, clearly i havent received anything yet however when i checked in the uan passbook the said amount has been deducted.

Here are some remarks from know your claim status tab
Remarks : claim form-31 (Epf advance) (Natural calamities) claim id-gnggn[protected] member id-gnggn[protected] has been settled. Payment sent on - 18-oct-17 via neft.

Any help will be deeply appreciated.
Thank you :)