Employee's Providents Fund Organisation [EPFO] — pf transfer claim rejected frequently by bandra pf office

I have been filing online pf transfer claim since last 1 year and each time it's rejected by bandra filed office. The reason has been mentioned as "has been rejected due to :- wages 15000/- not eligible for eps membership but estt remitted cont in pension fund instead of pf/ok".

I have been member of eps earlier and the reason for rejection is not that clear and there has been no response to my e-mails either. My latest claim id which got rejected is "mhban[protected]".

Can someone please help me transfer pf from my old uan to new uan? It's been almost 3 years that i am trying to get my pf transferred to my current employer.
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Sir, my name is Saurabh Manoj Singh Gherwar. I had requested the EPF Ofice that my name changed from Saurabh Manoj Singh to Saurabh Manoj Singh Gaherwar, but after two months there has been no change in my name, then i havev to you prayed that my work Done
Thank you!

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    Employee's Providents Fund Organisation [EPFO] Phone
    +91 11 2616 3546
    +91 11 2737 6772
    Employee's Providents Fund Organisation [EPFO] Address
    Bhavishya Nidhi Bhawan, 14, Bhikaiji Cama Place, New Delhi, Delhi, India - 110066
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