Employees' State Insurance Corporation [Esic] — bad service

Address:

olavakkode ,palakkad, Palakkad, Kerala, 678002

Iam here to write this complaint letter to notify the hospital bad service .Today[protected] i went to ESIC Hospital at Palakkad kerala. The doctors are seen very good behaviour but after consulting the Doctor i went for Medicine there the reception person didn’t explain me the procedure to get medicine she just show me the pharmacy when i give the prescription to pharmacist she said need one book i got back to reception to get the book with the book i gone again to pharmacy there the pharmacist got angry she said you need to get written by doctor in the book well again got to reception there she give me the token 84 to see the Doctor Again well 35 number is going on finally out of six medicine i get 1 medicine only . Morning 10am i went & finished at 4pm .
I am an young person i can accept this kind of attitude but i seen many people struggled they have no option to buy medicine form outside please do some remedies like make the hospital procedures simple and respect the patients .