Employees' State Insurance Corporation [Esic] — delay in surgery for emergency patients

Address:

Bangalore, Karnataka, 560040

Respected sir,

As referring to the above matter, my grand mother was admitted in the esi hospital for orthopaedic surgery, as she fell while walking at night. We directly admitted her to the esi hosptital, rajajinagar, bangalore.
But there we experienced lot of delay and irresponsible peoples. As she was suffering from lot of pain at least they should be the surgery fast, but they said it requires minimum 10 to 15 days as they do surgery only on monday and wednesday. And also that were not sure about that. This is to say that we are paying for the esi from past 35 years and we are availing it for the first time. What is the benefit of paying for it, if we it is not use in the emergency use?. If there is any govt holiday on monday and wednesday it will be postponed to next week which will delay. And even the doctors who are the government servents will spend there time mostly in the private hosptials. Please take a severior action against it. And also please make sure that at least emergency operations should be taken on time.
We we ask to give a reason that it will be delayed due to last in surgery, they are not willing to specify even that. And also we ask for the reports for the days she was hospitalized there, even that was not given to us. This is mainly negligence and over confidence saying you can give compliaont to dean about this. Finally we admitted her to the other hospital where they have done a surgery in the next day itself as soon as we admitted. This is why the people are affriad of the esi hosptital. Please take strict action against it, so that we will not be repeated in the future.

Thanking you,
Sanjay p
[protected]