Employees' State Insurance Corporation [Esic] — esi claim

Address:	560066
Website:	www.consumercomplaints.in/new_complaint

I have a complaint regarding to my esi claim. I have submitted the required documents to the esi office located at whitefield date on 26.05.2016. Because i have not received the claim.
I got there and made an enquiry about it, and found out that the documents i have submitted has been forwarded to the indira nagar branch. Number[[protected]] several times and they are responding and also they are not received even call. I had an very bad experience from the branch office and found out that they have done nothing for the claiming process. The lady and mr basavaraj there who talked with me took a waste paper and wrote my phone number and details and ask me to leave. As i asked the lady her name and about are you forward the documents or not. Then also not responding.
Till now i have not received any response from the esi office whitefield or indira nagar. I have been trying to contact them from after 2017
Note-even consumer team also closed without resolving the issue many tickets they are moved to resolved. I think indian government is not functional properly.
Thanks
Vijayan