Employees' State Insurance Corporation [Esic] — regarding disturbing behaviour and miss behaviours with an old woman

Address:

New Delhi, Delhi, 110062

This complaint is on behalf of an old lady who is misleaded by the esic tigri' doctors, incharge and pharmacists.
The women have been told by the doctor that she will be given ortho belt from refered hospital.. When she came at her base esic tigri. She did all the paperwork and now the doctor didn't update the slip and sent her to the pharmacist and when after standing in a huge queue. She were told in abusive language by pharmacist that she need to do all the process again.
And that was the doctor mistake who didnt updated slip. When she asked the incharge of esic. He also didn't help plus he misleaded poor women. Below the blank slip is attached which should be filled by doctor but he didn't and old lady have to face for his mistakes.
This is the bad behaviour we are getting from esic hospital.